Reviews Nin-Nin Game
1★ - Should've Trusted the Reviews
Like the title says. I should've trusted to the low score / bad reviews of this shop on here. But I wanted to give it a chance and judge it based on my own experience (hindsight 20/20). Customer service is a joke and cannot follow instructions even after confirming.
I emailed their CSR to asked if something was possible before placing my order and I was told it was and to just put it in the notes section. Which I did and it was confirmed. Once the item shipped out I realized nothing was done as I requested so they basically told a bold face lie (with written confirmation at that) to get the sale. Disgusting business practice.
Just save yourself the headache and money and take your shopping elsewhere. I would rather pay more from places like Solaris Japan or other shops from Akiba that ships their items internationally than use Nin-Nin again.
Avoid at all cost unless you're super desperate for something, even then it's not worth it.
I emailed their CSR to asked if something was possible before placing my order and I was told it was and to just put it in the notes section. Which I did and it was confirmed. Once the item shipped out I realized nothing was done as I requested so they basically told a bold face lie (with written confirmation at that) to get the sale. Disgusting business practice.
Just save yourself the headache and money and take your shopping elsewhere. I would rather pay more from places like Solaris Japan or other shops from Akiba that ships their items internationally than use Nin-Nin again.
Avoid at all cost unless you're super desperate for something, even then it's not worth it.
4★ - Good shop for PO
I've been purchasing most of my figures for years on Nin-nin, and for now I won't change that.
The good points :
-Very good offers on preorders (better than amiami at times)
-Pay later option for preorders
-Good packaging, only had a break once and it was the manufacturer's fault
-Will declare a lower value for customs taxes when asked
-Good customer service, kind and fast.
-If they don't open a page for a product another shop is selling for preorder, you can ask them if they can also get the product. Asked twice and they were able to secure some stock/PO after a few days. :)
They also used to be quick to ship, now I'm reaching 2+ weeks of wait from the moment the order goes from Purchased to Preparation in progress... I really hope they will upgrade this point again soon. :( Hence why I'm leaving only 4 stars today. Delays are going from 1-2 days prepation to 3 weeks...
Bad points :
- If you buy a sexy figure, you can't use PayPal to pay. It's a bit annoying when PayPal is the safest way to pay online...
- No SAL no Airmail. Which is a cheaper option than EMS/Fedex, but much faster and safer than Surface.
- Some products in stock will sometimes see a raise of 200%+ in their price randomly.When asked about that, they said the manufacturer just delivered them more stock with new prices. However the figure was 4 years old with no rerelease ever planned... If the prices don't match retail price, forget about it. They're making profit based on the after market's prices. :/
- There's currently a lot of delay between the moment a figure is released and the moment they actually prepare your order. Still comparing with Amiami, when Amiami announces a figure release on their side, it can take up to a month+ before Nin-nin gets the same figure.
Still my favorite and safest shop for me online when you purchase from France. Really good for preordering. I will change my review to 5* when they get better at packing faster. :)
The good points :
-Very good offers on preorders (better than amiami at times)
-Pay later option for preorders
-Good packaging, only had a break once and it was the manufacturer's fault
-Will declare a lower value for customs taxes when asked
-Good customer service, kind and fast.
-If they don't open a page for a product another shop is selling for preorder, you can ask them if they can also get the product. Asked twice and they were able to secure some stock/PO after a few days. :)
They also used to be quick to ship, now I'm reaching 2+ weeks of wait from the moment the order goes from Purchased to Preparation in progress... I really hope they will upgrade this point again soon. :( Hence why I'm leaving only 4 stars today. Delays are going from 1-2 days prepation to 3 weeks...
Bad points :
- If you buy a sexy figure, you can't use PayPal to pay. It's a bit annoying when PayPal is the safest way to pay online...
- No SAL no Airmail. Which is a cheaper option than EMS/Fedex, but much faster and safer than Surface.
- Some products in stock will sometimes see a raise of 200%+ in their price randomly.When asked about that, they said the manufacturer just delivered them more stock with new prices. However the figure was 4 years old with no rerelease ever planned... If the prices don't match retail price, forget about it. They're making profit based on the after market's prices. :/
- There's currently a lot of delay between the moment a figure is released and the moment they actually prepare your order. Still comparing with Amiami, when Amiami announces a figure release on their side, it can take up to a month+ before Nin-nin gets the same figure.
Still my favorite and safest shop for me online when you purchase from France. Really good for preordering. I will change my review to 5* when they get better at packing faster. :)
4★ - Good shop
Even though I had read some negative comments regarding this shop, I wanted to form my own opinion and I placed an order for the re-release of the Yun Yun Nendo. I have to admit that the "pay later" option also weighed in the balance. I opened a ticket because I needed an update with my shipping address and got a reply in a timely manner. I got a shipping confirmation with Fedex tracking 2 days after the relesase date and when the parcel arrived, I discovered that it had been undervalued. Protective packaging could be improved though, 1 sheet of bubble wrap is not enough. So that's a nice first experience and everything went fine with this shop, I'll probably order again.
2★ - figure min bubble wrap
ah this shop No Sal to Eu even when japan does accept postage to Eu!
Packs £150+ figure with just 1 layer of bubble wrap.
let just say the figure with paint missing and nin nin games refuse to help after 2-3 emails.
Packs £150+ figure with just 1 layer of bubble wrap.
let just say the figure with paint missing and nin nin games refuse to help after 2-3 emails.
4★ - Good Option to have
I recently just ordered Wagaya no Liliana-san's figure, tried to order from other websites but were sold out, came across Nin Nin and decided to give it a try.
At first i have a problem with their payment, there was an error with the first payment and i had to pay again for the figure, the first payment i had to request for a refund.
The refund came after 3 working days when the order states changed to refund, which i would consider good. my figure also just came today and its good.
The refund i got was abit short but i would consider it as bad luck and the bank taking some as interest.
I would recommend this website if you are planning to pre-order figure from them, go read their FAQ for payment first so you won't encounter the error that i had, for used/old figure i am unable to recommend due to no experience with that part.
The reason why i was their service is that you will find figure that amiami don't put up for pre-order (ahem +R18 figure) and price that is better than Solaris Japan. i got my figure today (released on 31st Aug)
At first i have a problem with their payment, there was an error with the first payment and i had to pay again for the figure, the first payment i had to request for a refund.
The refund came after 3 working days when the order states changed to refund, which i would consider good. my figure also just came today and its good.
The refund i got was abit short but i would consider it as bad luck and the bank taking some as interest.
I would recommend this website if you are planning to pre-order figure from them, go read their FAQ for payment first so you won't encounter the error that i had, for used/old figure i am unable to recommend due to no experience with that part.
The reason why i was their service is that you will find figure that amiami don't put up for pre-order (ahem +R18 figure) and price that is better than Solaris Japan. i got my figure today (released on 31st Aug)
